Ebony Status Logo - ebonystatus.com
Ebony Status - ebonystatus.com
Ebony Status www.ebonystatus.com

Ebony Status

From back-a-yard straight to your home

Frequently Asked Questions (FAQs)

Send us your questions and let Ebony Status resolve or address your enquiries.

Q: Do you deliver to South east London?

A: Yes, we do. We deliver our caribbean box service to most parts of London. Please contact us for details.

Q: Can I choose what goes into my box?

A: You can now chose to build your own box OR add extra items to any of our set boxes.  

Q: Where can I find you on social media?

A: Follow us on Instagram, Facebook, Twitter, Pinterest, LinkedIn and Yelp.

Q: Suppose there are things in my box that I do not like?
A: Please contact us by before Thursday & we will substitute taking into consideration price of the item being substituted

Q: What happens if I am not at home when you deliver?
A: We make deliveries FRIDAY (if you require a Saturday delivery contact us)  Produce will be delivered safely on your doorstep or at a pre-arranged safe location.

Q: How much do you charge for delivery?
A: £3.99 per delivery.

Q: My parents and grand parents lack confidence with technology - ordering on line will be difficult for them. 
A: Call us... We are happy to take orders and payments by phone.

Q: I would like to order seasonings and tea, but i do not live in the uk
A: No problem e-mail us or use the delivery form to contact us we ship abroad you will need to add extra postage

Q: I have received my delivery and I have a question?
A: Contact us within 24 hours